Critical Perspectives Discussion of Ethnic Minority Muslim Patients in Newcastle Upon Tyne
Despite the efforts the health care providers (HCPs) exert to provide a fair service to ethnic minority patients they still struggle to provide a service that fulfils their patients’ cultural needs. Lack of cultural knowledge amongst British HCPs can lead to adverse clinical results and therefore poor quality of health care service (HCS). Hence, providing culturally competent HCS that meets the patient’s needs is a key to enhance HC. The interpreter can play a significant role to resolve cultural clash that might be related to gender difference or diet restrictions.
This research is based on face-to-face interviews with HCPs in Newcastle Upon Tyne. Results show that National Health Service (NHS) staff are insensitive to the cultural needs of Muslim HCUs. One of the key issues identified by the researchers’ concerns is HCPs’ lack of cultural knowledge, resulting in inequality in health care (HC).
